I have been helping at my wife’s business, Discount Motor City, the premier of used car dealers, Surrey, located right in the middle of the King George Blvd used car dealerships for the better part three years. I can now speak with some experience; used car sales is not an easy business as many people think there is a “catch.”
A couple of examples will suffice; the other day, an elderly gentleman came onto our lot at 12882 King George Blvd., Surrey, BC. His body language clearly showed he was cautious, if not a little intimidated. I greeted him with a friendly “hello,” and we began to chat about anything but cars.
It then came out, his catch was the firm belief all used cars were lemons, based upon his experience with a used car of 1997 vintage. He did explain proudly, however, how he was able to fix all the problems himself.
In another case, a young lady came onto the lot and had her eye on one particular car. After showing her the vehicle inspection report, the CarProof and her taking the car for a drive, she asked, “what is the catch?”
“Catch,” I asked? “What catch?” To which she replied, “what is wrong with the car?” After some questioning, she confirmed that a friend had told her there was always a catch with buying a used car. And “the catch” was the things wrong with the car that the salespeople would not tell her about. In other words, all used cars were lemons and salespeople could not be trusted.
In the end, the young lady purchased the car and has come back a couple of times to say she is “very happy.”
The people selling used cars fit into three categories:
1. The person who owns a car and for whatever reason wants to sell it. This is the person who is legitimately selling the family or personal car.
2. The person who sells cars without a license and is commonly referred to as a “Curber”. To see some really interesting stuff from the Vehicle Sales Authority of BC about Curbers and buying privately, CLICK HERE and for some videos that will give you a chuckle, CLICK HERE.
To read about your rights when buying from a licensed dealer, CLICK HERE for information provided by the VSA. If you buy privately or from a Curber, these “rights” do not apply, which means, no consumer protection.
The “catch?” When buying from a private person or a Curber, there are no regulations or requirements to tell you anything about the vehicle. There are no standards for honesty and there is no one who can help you if your vehicle was not a good catch.
At Discount Motor City, used car sales, Surrey, BC, we are a boutique, family-owned used car business. There is not “catch.” We take our responsibilities of transparency and honesty very seriously, building our business one customer at a time. We are in our third year of business and have not faced any Compliance Actions by the VSA. With us, there is no catch, unless you consider, hard work, thorough vehicle inspections, transparency and honesty from a dealer, a good catch.
If you want a “good catch” when looking for your used car, why not drop in to see us at 12882 King George Blvd, just across the Patullo Bridge on the Surrey side. We have a great range of used cars, great prices, and will do everything possible to earn your business.
We offer “no push, no pressure” service and would love to help you buy your used car. Best wishes and happy motoring from all of us at Discount Motor City, the premier of used car dealers, Surrey, BC.
Come and meet the owners, Angelina and Sandra.
“I’m inherently skeptical of car dealers and dealerships, but Carlo and Wayne went above and beyond in their service to me, providing more value than I ever would have expected. They were professional, efficient, helpful, and genuinely friendly. They’ve changed my opinion on what a quality used car dealership can be, and I will not hesitate to reconnect with the team at Discount Motor City next time I’m looking for a car.”Carlo and Wayne Went Above and Beyond
“We came from Switzerland and are so happy we found Discount Motor City. Honest and easy service. Thank you, Carlo.”From Switzerland!
“Carlo, thank you for the friendly service. My new Toyota Hybrid is great and so was your honest service!”I bought a Hybrid!
“Thank you, Carlo, for the great customer service and all the information. We are so happy we bought from Discount Motor City!”Richard A.
“Our customers are the best and can always expect friendly, no push, no pressure service”We Love Our Customers!
“No Documentation Fee, and No Push, No Pressure” friendly service.”No Documentation Fee!
“We have bought our 3rd car from you because of your honesty and friendly service. Thank you.”Luis and Cristal
“Thank you Carlo, for the friendly and unpressured service. And what a wonderful car. Your business is the best!”H & J
Thanks, Carlo for helping me buy a great vehicle. I went to another dealer, but bought from you because of the friendly and helpful service. I was able to buy exactly what I wanted and you are right, “no push, no pressure.”
“They treat you like family & Carlo is SO kind! They’re such nice people and so helpful. Any concerns you have they take seriously ! Definitely would recommend to everyone ! They’re so funny and you feel so good about buying the car!”Tiffanie R.